Prestige Maids & Iron-man Ironing Services - Domestic / Office Cleaning Nottingham

Reviews

• Awful communication and a no-show

  After failing to call me back following my initial enquiry they said they'd confirm a time later that morning for a clean the next day. At 10pm I'd all but given up hope when I received a text message saying they would confirm a time in the morning for a morning clean. On the day I was told it would be later but I would get a text when they were on the way. I didn't hear anything, my calls and messages went unanswered and at about 8pm I got a reply to my text message informing me that someone had tried to come at 3pm (of which I had no idea) and that they had waited for 15 minutes and left a card through the door. When I questioned that nobody had notified me as promised, nobody had called when I was not in (as it was an end of tenancy clean and we had already moved) and that I was not happy I received no response. A poor service from start to finish (or lack of service!) and the fact that my complaint went ignored showed total lack of concern for the stress we went through trying to organise something that was supposed to make things easier for us. A rant perhaps but in my opinion it is deserved!

  10

  Ellen B.
  Review Date: 17/08/2011 Report review
• Ironing service

  I hate ironing and i hate wasting my time doing it. With working and having a family i wanted the weekends to myself so I called up Prestige Maids who have a local ironing service (Iron -Man .co.uk) that has free pick up and delivery service with 24 hour turnaround. Its absolutely brilliant .10 out of 10. My husbands shirts were ironed to perfection and the childrens clothes were folded along with my king size duvets. Whats even better i didn't spend a fortune.

  10

  Judith S.
  Review Date: 28/02/2009 Report review