Fonehouse Holdings

Reviews

• Stunning service and advice Saturday 6th Dec08

  I was out doing my christmas shopping when I realised I had no credit on my phone. I saw what I thought was a T-mobile shop, that didn't look that busy so I nipped in. I was met with a prety Polish girl who greated me with the biggest smile. I asked for my top up and she started to chat to me aout the frezzing weather we had out side, I was impressed with her grasp of English and enchanted by her mannor. She pointed out that the £20 I was paying would go so much further if I took one of the T-mobile SOLO contracts, she was so nice but I was in a rush so I took the leaflet and went home. My son looked at the deal and it is very good and as she had pointed out Chritmas we do use the phone more so we went back that day and took the contract I was so impressed with her kind and unpresured advice, I just had to tell people. Her Manager was such a helpful chap he helped me save my number and explain in detail how the whole thing would be billed and made me feel I could go back at anytime for help. I have had to use my Son's internet to get the message out. These nice, kind, small retailers need our custom to survive, service is so much better than a big flashy store where sales are all that is important to them, the staff in the store in Nottingham really care about you.

  10

  David D.
  Review Date: 15/12/2008 Report review